Our Staff

Patricia Firlej

Patricia Firlej

Patient Services Coordinator

Patricia Firlej is a Patient Services Coordinator. Patricia is originally from Marble Falls, Texas. Patricia is currently attending Central Texas College and started working at New Sound Hearing located in Burnet, Texas in 2019. Patricia began working in the hearing industry in 2019 and has drawn to the profession because she has always enjoyed helping others. What Patricia loves most about saving hearing lives is being about to expand a loved one’s hearing. Patricia strives for success in her everyday work with patients. Outside of saving hearing lives, Patricia enjoys spending time on Lake LBJ. Patricia looks forward to the new experience and the hearing lives that we can save.

woman with ipad background

Customer Reviews

They were very professional, patient and friendly when working with my mom who has dementia. They were thorough in the exam. They were very nice explaining to us her loss of hearing, and going over the different options we had for hearing aides. I was very happy how she was...

cristi michael, on Google

Cool place and friendly folks. Watched a video about the relationship of good hearing and dementia/Alzheimers. They looked in my ears and showed me on a screen what it looked like. Cleaned my ears better than I could. Did the hearing test and shared the results. They did not unnecessarily...

Ken Malin, on Google

Great people great service! David will go to great lengths to help.

David Carlile, on Google

Went in due to a hearing loss concern. Got my ears cleaned better than I ever had before and the problem was 100% improved. A small growth was detected in my canal and was given a referral to a specialist. The staff was kind and helpful in every regard. Thank...

Jay, on Google

BEST of the best. They truly care about you and your hearing. Highly talented and professional, and honest. I've tried other hearing aid places from big to small -- New Sound is the BEST.

RD Morgan, on Google

Schedule Your Free Hearing Screening

Schedule Now