Our Staff

Patricia Firlej

Patricia Firlej

Patient Services Coordinator

Patricia Firlej is a Patient Services Coordinator. Patricia is originally from Marble Falls, Texas. Patricia is currently attending Central Texas College and started working at New Sound Hearing located in Burnet, Texas in 2019. Patricia began working in the hearing industry in 2019 and has drawn to the profession because she has always enjoyed helping others. What Patricia loves most about saving hearing lives is being about to expand a loved one’s hearing. Patricia strives for success in her everyday work with patients. Outside of saving hearing lives, Patricia enjoys spending time on Lake LBJ. Patricia looks forward to the new experience and the hearing lives that we can save.

Customer Reviews

David was patient and kind with me. He seemed compassionate and willing to answer all my questions. It is a pleasure to be in confident hands. I’m looking forward to the new hearing aids and to hearing better.

Bobbie Sue Petrick, on Google

I bought my grandma hearing aids from this Newsound. Let me tell you, this was an amazing experience. When I came in on December 23rd to get my grandma some new ears. They didn't have the ones I wanted in stock. So they gave us loaners, until the ones I...

John Mead, on Google

Very good place to get hearing aid very nice people that you work with will keep going to them.

Nate Ross, on Google

My original hearing aids were getting pretty old and tired. They were about to become difficult to support for repairs, etc. I was impressed with what I had heard about the new BlueTooth hearing aids. Leslie demonstrated a pair to me and I was even more impressed. I ordered a...

Stephen Brown, on Google

They are very friendly and helpful. My appointments have always been done on time and without rushing. Margret is very patient and works with you and explains everything she does. I couldn't ask for a better experience to be fit with hearing aids.

Charles Darnell, on Google

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