Our Staff

Patricia Firlej

Patricia Firlej

Patient Services Coordinator

Hello, my name is Patricia Firlej. I started working at NewSound Hearing in 2019 as a Patient Service Coordinator and worked my way into an Audio Technician. I am currently working on my fitting and dispensing of hearing instruments license.

I am a proud cat mom of 3 precious babies. I was born and bred in the beautiful Hill County of Marble Falls. What I enjoy most about my job is being able to reconnect family and friends by saving hearing. I look forward to serving each one of you!

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Customer Reviews

David was very accommodating to my mother with dementia. Very thorough and very kind.

Tammie Lindsey, on Google

I had an appt today, the normal audiologist tech didn't do the appt, there was a gentleman from Conroe was. A totally different experience, proactive, positive, attention to detail and more thorough than the norm.

Diane Frisbie, on Google

It is nice to know when I am having any questions about my hearing aids I can call and get an appt easily. David is understanding about the little details you may need help with. I appreciate NewSound Hearing Aid Centers from calling in to request an appt to David...

Nelda Tinney, on Google

Mr. was very friendly and prompt to return calls. On my initial visit for ear molds regarding some Phantom Soundgear earvuds for hearing protection at the gun range, My insurance would not cover the cost despite other coworkers who had theirs paid for. When Mr. Beck found out 3 months...

Matt Kilpatrick, on Google

I was having trouble doing a routine change of the tiny speaker in my hearing aid. I did not buy my hearing aids from NewSound and I am not a patient there.The man working there fixed it for me. Took less than 5 minutes of his time. That was really...

Jayne Shafer, on Google

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