Our Staff

Patricia Firlej

Patricia Firlej

Patient Services Coordinator

Patricia Firlej is a Patient Services Coordinator. Patricia is originally from Marble Falls, Texas. Patricia is currently attending Central Texas College and started working at New Sound Hearing located in Burnet, Texas in 2019. Patricia began working in the hearing industry in 2019 and has drawn to the profession because she has always enjoyed helping others. What Patricia loves most about saving hearing lives is being about to expand a loved one’s hearing. Patricia strives for success in her everyday work with patients. Outside of saving hearing lives, Patricia enjoys spending time on Lake LBJ. Patricia looks forward to the new experience and the hearing lives that we can save.

Customer Reviews

My original hearing aids were getting pretty old and tired. They were about to become difficult to support for repairs, etc. I was impressed with what I had heard about the new BlueTooth hearing aids. Leslie demonstrated a pair to me and I was even more impressed. I ordered a...

Stephen Brown, on Google

They are very friendly and helpful. My appointments have always been done on time and without rushing. Margret is very patient and works with you and explains everything she does. I couldn't ask for a better experience to be fit with hearing aids.

Charles Darnell, on Google

Margaret and Patricia were very professional and helpful to my concerns. Highly recommend their service.

Mark Ryan, on Google

Have been going to the Burnet location for the past 4 years and have always been treated great and received excellent excellent service.

Henry Coram, on Google

Awesome employees and service. Have been to other hearing aid providers and never encountered such service and attention to detail. I am particularly impressed with follow-up service including ear wax removal available on an as-needed basis. Alene and Molly are both very friendly and provide excellent service. Special "one-on-one" service...

James Allison, on Google

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